Shipping & Returns : Buy online: Glass Jars and Bottles , Your local supplier of Food Packaging
Suppliers of Glass Jars and Bottles
0435 337 364

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    SHIPPING
    We can send your order anywhere within Australia. All our items are Warehouse packed for safe delivery. We ship all products by our nominated Track & Trace courier unless otherwise directed. Delivery usually takes between 2 and 14 days from dispatch depending on your location.

    We normally ship our products within two - three business days unless requested otherwise. If we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date.

    Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

    ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

    RETURNS POLICY
    If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with Jars and Bottles Direct within 1 day from date of receipt of goods.

    Email details of your claim to sales@jarsbottlesdirect.com.au
    The following options will then be made available:

    1. Replacement: If possible, a replacement will be sent, subject to availability.

    2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

    3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

    Returns are not accepted due to a change of mind, so please choose carefully.
    Exchanges will not be permitted.